/ Beauty & Wellness
Spas, skincare, and the Sunshine State art of feeling good.
Beauty & WellnessAdd-On Fees Not Disclosed Up Front for a Teen's Prom Visit at BeautiLuxe Nail Spa
A parent says her teenage daughter was charged undisclosed add-on fees during a solo prom nail visit, then hit with a card fee after being told to tip only at the front desk. A look at pricing transparency at BeautiLuxe Nail Spa.
Beauty & WellnessNails Didn't Match the Inspiration Photo, and a Refund or Removal Was Refused at Blue Star Nails Spa
A customer says the finished set looked nothing like the photo she brought in, and that the salon would not remove the nails or offer a refund when she asked. A look at how setting expectations up front and having a plan for dissatisfied clients can prevent a standoff like this.
Beauty & WellnessWrong Color Fill and a Surprise $5 Charge to Cover Up the Mix-Up at Concept Nails & Spa
A client asked for a pink and white fill but received pink and yellow instead, then was charged extra to disguise the mistake with glitter gel. A look at how a simple color mix-up turned into a billing dispute.
Beauty & WellnessRoxy Nails Salon Jacksonville Beach: The 'Dirty Tools' Crisis and the Language Barrier — When Negligence Instantly Drives Clients Away
A reported customer experience highlights concerns about sanitation practices and communication during a salon visit.
Beauty & WellnessA Miami Salon Where Hair Care Meets High Design
Behind an unmarked door, one studio treats a haircut as a full sensory experience.
Beauty & WellnessFlorida's Sun-Care Rituals Get a Modern Makeover
Living under a relentless sun has made Floridians pioneers in the new science of daily protection.
Beauty & WellnessWhy Naples Became a Wellness Destination for the Whole State
Once known for golf and sunsets, the Gulf Coast town is drawing visitors chasing longevity instead.
Beauty & WellnessRushed Service, a Broken Nail Left Unrepaired, and Mixed Walk-In Answers at Rose Nails
A returning client described a rushed manicure, a nail that broke the next day with no repair offered, and walk-in answers that did not match the salon's own policy. A look at how pacing, repairs, and honest wait times keep nearby clients loyal.
Beauty & WellnessThe Palm Beach Spa Redefining Florida Luxury
Understatement, not opulence, is the surprising through-line at the season's most talked-about retreat.