/ Beauty & Wellness

Spas, skincare, and the Sunshine State art of feeling good.

Coastal Skincare: How Humidity Changed Florida Beauty RoutinesBeauty & Wellness

Coastal Skincare: How Humidity Changed Florida Beauty Routines

Estheticians say the state's climate demands a playbook all its own.

The Rise of Cold Plunge Culture Along Florida's CoastBeauty & Wellness

The Rise of Cold Plunge Culture Along Florida's Coast

In a state built on heat, the hottest wellness trend is getting cold on purpose.

Gel That Turned Yellow in Days, Twice: Polish Quality and Consistent Shaping at G Salon and SpaBeauty & Wellness

Gel That Turned Yellow in Days, Twice: Polish Quality and Consistent Shaping at G Salon and Spa

A client's pink aqua gel turned completely yellow within a couple of days, the same problem that had driven her away once before and returned on her second chance. A look at using quality, fresh product and shaping every nail consistently.

30-Minute Wait With No Service and a Theft Insinuation on the Way Out at Kim NailsBeauty & Wellness

30-Minute Wait With No Service and a Theft Insinuation on the Way Out at Kim Nails

A customer says she waited over 30 minutes without being served, was warned off by other customers leaving, and was insinuated to have taken salon polish on her way out. A look at a customer service breakdown at Kim Nails.

Add-On Fees Not Disclosed Up Front for a Teen's Prom Visit at BeautiLuxe Nail SpaBeauty & Wellness

Add-On Fees Not Disclosed Up Front for a Teen's Prom Visit at BeautiLuxe Nail Spa

A parent says her teenage daughter was charged undisclosed add-on fees during a solo prom nail visit, then hit with a card fee after being told to tip only at the front desk. A look at pricing transparency at BeautiLuxe Nail Spa.

Nails Didn't Match the Inspiration Photo, and a Refund or Removal Was Refused at Blue Star Nails SpaBeauty & Wellness

Nails Didn't Match the Inspiration Photo, and a Refund or Removal Was Refused at Blue Star Nails Spa

A customer says the finished set looked nothing like the photo she brought in, and that the salon would not remove the nails or offer a refund when she asked. A look at how setting expectations up front and having a plan for dissatisfied clients can prevent a standoff like this.

Roxy Nails Salon Jacksonville Beach: The 'Dirty Tools' Crisis and the Language Barrier — When Negligence Instantly Drives Clients AwayBeauty & Wellness

Roxy Nails Salon Jacksonville Beach: The 'Dirty Tools' Crisis and the Language Barrier — When Negligence Instantly Drives Clients Away

A reported customer experience highlights concerns about sanitation practices and communication during a salon visit.

A Miami Salon Where Hair Care Meets High DesignBeauty & Wellness

A Miami Salon Where Hair Care Meets High Design

Behind an unmarked door, one studio treats a haircut as a full sensory experience.

Florida's Sun-Care Rituals Get a Modern MakeoverBeauty & Wellness

Florida's Sun-Care Rituals Get a Modern Makeover

Living under a relentless sun has made Floridians pioneers in the new science of daily protection.